Last Updated: July 5, 2025

1. Introduction

Welcome to reexana.com (“we”, “us”, “our”). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and make purchases.

2. Information We Collect

  • Personal Data: name, email, billing/shipping address, payment details.
  • Derivative Data: browser, IP address, device information.
  • Usage Data: pages viewed, time spent, products viewed.
  • Cookies & Tracking: We and third parties use cookies to enhance and personalize your experience.

3. How We Use Your Information

We use your information to:

  • Process orders and payments.
  • Send order confirmations and updates.
  • Improve our website and marketing efforts.
  • Detect and prevent fraud.
  • Comply with legal obligations.

4. Sharing Your Information

We may share your data with:

  • Service providers (e.g., payment processors, shipping companies).
  • Law enforcement or government agencies, if required by law.

5. Cookies & Similar Technologies

  • Essential Cookies for site functionality.
  • Preference Cookies to remember user preferences.
  • Analytics Cookies to optimize site performance.
  • You can disable cookies via your browser, though it may impact site functionality.

6. Your Rights

  • Access, correct, or delete your data.
  • Request a copy of your data (export).
  • Opt-out of marketing communications.
  • Data portability rights under applicable laws.

7. Data Retention

We keep your personal data only as long as necessary for the purposes set out here. Account information remains while your account is active. Order history is kept for tax and accounting. Comments are stored indefinitely to manage follow-ups.

8. Security

We implement technical and organizational measures—like SSL, limited access—to protect your data. However, no method is 100% secure.

9. Children’s Privacy

Our site is not intended for children under 16. If we learn we’ve collected information from a child under 16, we delete it immediately.

10. Policy Updates

We may update this Privacy Policy from time to time. Significant changes will be communicated via email or site notices.

11. Contact Us

If you have questions, email us at: support@reexana.com