Last Updated: July 5, 2025

  1. Processing Time:
    Orders are typically processed within 1–2 business days.
  2. Shipping Methods & Costs:
    Shipping methods and costs vary based on destination, order weight, and selected service level.
  3. Estimated Delivery:
  • Domestic shipments usually arrive within 3–7 business days.
  • International shipments typically take 7–21 business days.
  1. Tracking:
    Tracking numbers will be provided via email once your order has shipped.
  2. Customs & Duties:
    Recipients are responsible for all applicable customs duties and taxes.
  3. Lost or Damaged Shipments:
    If your shipment is lost or damaged, please contact us at support@reexana.com with your shipping proof.
  4. Shipping Restrictions:
    Some products may not be shipped to certain locations. You will be notified if this applies to your order.